Returns

Free returns within 30 days!

You have 30 clear days from delivery to send us a request for a free return. The date of the form will attest your cooling-off period.

Should this time expire on a Saturday, Sunday or a Bank Holiday, it will be extended to the following working day. This cooling-off period allows you to return the product at no expense.

Please note that the date of the return request will attest your cooling-off period.

How to proceed to return your order:

1.Send an email to info@idalyart.com requesting the return.

2.Prepare your package and return the products.

3.We refund the amount of the products.

Once the package is received at our warehouse, a confirmation email is sent to you and the refund is processed.