DELL RUG

The Dell Rug is an original piece woven in jute that will give your home a rustic and very natural touch. The rug has a nice complement to dress the floor with zigzag motifs, and surely this rug will not go unnoticed.

Size: L180xH0,5xW120 cm

Material: 100% Jute

Free returns within 30 days!

You have 30 clear days from delivery to send us a request for a free return. The date of the form will attest your cooling-off period.

Should this time expire on a Saturday, Sunday or a Bank Holiday, it will be extended to the following working day. This cooling-off period allows you to return the product at no expense.

Please note that the date of the return request will attest your cooling-off period.

How to proceed to return your order:

1.Send an email to info@idalyart.com requesting the return.

2.Prepare your package and return the products.

3.We refund the amount of the products.

Once the package is received at our warehouse, a confirmation email is sent to you and the refund is processed.

The refund will be made via the same payment method used to make the purchase. If you have used more than one payment method, it will be refunded to both methods proportionally.

Once a request has been made online and the products returned to us, your refund will be processed. Refund times and methods depend on the method of payment used for the order:

Debit or Credit card:

refund method: Credit on the bank account linked to the debit/credit card used.

refund delay: 14 working days if you used an immediate debit (if you used a deferred debit card, the credit will appear in the same conditions as debits usually do)

Paypal:

refund method: Credit on the PayPal account.

refund delay: 14 working days.

Voucher:

refund method: Voucher sent by email.

refund delay: 24 hours (5 working days by Post).

Please note that when an item is returned by a courier, the refund will be processed as soon as the return is received and confirmed at the warehouse. You will receive a confirmation email as soon as the refund is processed by our accounts department

If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so they can speed up the process.

When placing an order on our website, you can use the following payment methods:

- Debit or credit card

- PayPal

- Gift voucher

- Klarna

- Express Checkout

By using the Quick Shopping functionality (hereinafter referred to as "Express Checkout"), you can make purchases on this website more easily, avoiding the need to enter shipping, billing and payment details for each purchase.

In addition, if the gift voucher balance does not cover the total amount of the order, the payment of the difference by debit or credit card cannot be less than £1.